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How Observability and AIOps Are Transforming the World

Artificial intelligence for IT operations (AIOps) is the application of artificial intelligence (AI) and associated technologies—like machine learning (ML) and natural language processing—for normal IT operations activities and endeavors. AIOps helps ITOps, DevOps, and site reliability engineer (SRE) teams work better by examining IT information and observability telemetry.

Three Ways to Prepare Your Agency for a Modernized Digital Verification System

Last year, the U.S. House of Representatives introduced legislation for states to develop highly secure, interoperable systems enabling digital identity verification. According to the Better Identity Coalition, the Improving Digital Identity Act is the first step to ensuring the U.S. is up to speed with the developed world on digital identity. Without secure, accessible, interoperable digital credentials, agencies are put at risk for security vulnerabilities, online fraud, and more.

A Comprehensive Guide to Workflow Integration

Each step in a given workflow triggers another task in the process until you get to the desired result. When it comes to workplace processes such as a trouble ticket, these usually incorporate many steps, multiple applications, and routing to multiple engineers. These multifaceted and time-consuming steps are complex and rely on individuals, and they can be gated by the only people who have the “how to" knowledge.

What is System Integration? How Your Organization Can Benefit and Implement

Most IT systems don’t operate in a vacuum—they have dependencies on other systems. And as organizations attempt to grow while trying to maximize their bottom lines, they soon discover it leads to a broad expansion of applications across the organization. It becomes especially evident as you look within an organization for any legacy systems hanging around for more than a handful of years. These systems are always considered “critical”—never to be upgraded or migrated.

Application Observability, The Next Step in Application Performance Monitoring

Today’s cloud environments rely on microservices, service meshes, containers, and orchestration tools and are too complex for traditional tools to measure and monitor performance metrics effectively. The number of interdependent services—and the inherently ephemeral nature of cloud workloads—make it challenging to identify which metrics to monitor and issues to troubleshoot down to the root cause.

Quantum Computing May Be Closer Than We Think-Is Your Agency Prepared?

As part of President Biden’s $2 trillion infrastructure investment plan, the administration had committed $180 billion to “ R&D and industries of the future.” It’s been made clear if the United States wants to stay ahead of the game, quantum computing must be a part of these investments and integrated into agency infrastructures.

What is Chaos Engineering? A Guide on Its History, Key Principles, and Benefits

Many organizations invest in high availability and disaster recovery for their key applications. Too many of these organizations, however, forego the most important aspect of this process—testing the failover process regularly. Whether gripped by the fear of downtime or dreaded DNS problems, development teams are frequently hesitant to test out what they’ve built in the real world.

Pros and Cons of Horizontal vs. Vertical Scaling

Have you ever dealt with an application workload suddenly increasing and the demand on SQL Server begins to increase exponentially as a result? Maybe you’ve never had one of those “my solution to X problem just went viral, and everybody’s signing up” moments, but inevitably, at some point in your career, you’ll have to deal with a scalability limitation affecting performance and the business will look to you for a solution.