As an IT service manager, you love solving problems and helping your people improve business processes. You thrive on those unexpected moments where your experience adds value, whether providing advice to someone in-house or collaborating with a customer. However, you need to have efficient processes and practices in place. Otherwise, you’re never going to be able to do the things you love the most.
When working with log messages, it’s critical that the timestamp of the log message is accurate. Incorrect timestamps can cause problems when trying to find log messages at a specific date/time or may cause alerts to not function properly. A common cause of incorrect timestamps for log messages is a mismatch of time zones between the log source (device sending the log) and log destination (device receiving the log, such as Graylog).
Another day starting up your laptop or workstation, logging into programs, and waiting for that first call to come in. As an IT help desk analyst, you love when you can solve people’s problems, but sometimes the number of calls feels overwhelming. Although each analyst tier responds to different customer or employee concerns, you all share the same basic job functions like answering calls, asking questions, and research answers.
When the world went remote in March 2020, cloud technologies made work possible. Rapid digital transformation changed everyone’s jobs, whether in-office, remote, or hybrid. Today, your business relies on network speed for everything from productivity to customer service. Keeping your company’s services running means you need to make sure you have low-latency connectivity across data centers, users, and cloud.
Everyday when you come into work, you’re bombarded with a constant stream of problems. From service desk calls to network performance monitoring, you’re busy from the moment you login until the moment you click the “shut down” option on your device. Even more frustrating, your IT environment consists of an ever-expanding set of network segments, applications, devices, users, and databases across on-premises and cloud locations.
You’ve made the decision to implement a centralized log management solution because you know that it’s going to save you time and money in the long term. However, to get the most bang for your log management buck, you need to understand how the different parts of your log management deployment work. Once you understand each resource, you can implement a more efficient log management architecture.
We are excited to announce the release of Graylog 5.0! Graylog 5.0 brings updates across our entire product line, including changes to infrastructure, Security, Operations, and our Open offerings. For more detailed information on what’s changed, visit our changelog pages for Graylog Open and Graylog Operations/Graylog Security.
Centralized log management provides various benefits across an organization. The fundamentals of log management offer a wide variety of business use cases. Whether you’re managing event log data manually or realizing you need more than an Open Source solution, finding the right internal champions can make your life easier. Understanding the business use cases and strategic impact centralized log management provides can help you gain the internal buy-in you need.
This is a beta for the upcoming release of Graylogv5.0. Please read on for detailed descriptions of everything that is included.
As companies evolve and grow, so do the number of applications, databases, devices, cloud locations, and users. Often, this comes from teams adding tools instead of replacing them. As security teams solve individual problems, this tool adoption leads to disorganization, digital chaos, data silos, and information overload. Even worse, it means organizations have no way to correlate data confidently. By centralizing log data, you can overcome the data silos that tool proliferation creates.
