Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

LaborDuty: Incident Response For Baby's Arrival

Real-time operations is a term PagerDuty uses to describe the process in which people can acknowledge, communicate, resolve, and learn from impactful events—all in real time. What can be a more impactful and real time than the miracle of childbirth? Whether it’s your first or fifth child, things don’t always go as planned, but the experience also generally comes with a good story filled with hindsight.

Reimagining Government Services To Better Serve The Public

Code for America is a nonprofit that focuses on reforming government services to make them simple, easy to use, and accessible for all Americans. Founded in 2009, the organization’s first initiative was to create fellowship programs that connected small teams of developers with city governments to solve problems in the community, such as reporting blighted properties or helping parents determine which public school is right for their child, using lightweight technology and design.

Open Banking, Fintech Disruption, And Other Trends In Financial Services IT

The accelerating pace of technological change is the most disruptive force affecting the financial services industry today, with fintech disruptors making significant headway across every segment across the sector—including banking, payments, lending, insurance, and trading.

ServiceNow And PagerDuty: Choose Your Own Adventure!

Welcome, Yangstas! (Can I call you folks that? What are Yangstas? YOU! I’m Lisa Yang. Get it?) I’m excited to take you folks on a new type of journey today! But first, go give Setting Up Your PagerDuty for Sweet Victory a quick read if you haven’t read it already, it’ll give you some context around PagerDuty setup on its own.

PagerDuty Helps ServiceNow Users Shift From Queued To Real-Time Digital Operations

PagerDuty is excited to participate in ServiceNow’s Knowledge19 event in Las Vegas this week. As a ServiceNow Gold Technology Partner, this is an event our team looks forward to all year because it gives us a chance to connect with many of our shared customers who depend on ServiceNow for critical parts of their operations. This year is even more exciting for us since we’re launching the newest version of our ServiceNow integration for HybridOps teams.

Announcing PagerDuty's Solution For HybridOps

For years, traditional infrastructure provisioning and management followed a specific operating model that depended on Network Operations Centers (NOCs) to process operational events. As enterprise companies started to undergo digital transformation, the cloud created a different operating model: One that was much more agile and, some would argue, more efficient—and would replace all other operating models to create IT homogeneity.

How To Get Real-Time Visibility Into Serverless Apps

As CEO and co-founder of IOpipe, Adam Johnson works with both individual developers and engineering teams at global enterprises to get real-time visibility into the detailed behaviors of their serverless applications. According to The New Stack’s 2018 ebook, serverless adoption has grown by 75 percent since 2017, but developers continue to cite concerns about application performance, risk, and monitoring as drawbacks to building on a serverless architecture.

PagerDuty's Slack Integration Makes Real-Time Ops Even Easier

This week, Slack users from around the world will converge along the San Francisco waterfront for the 2019 Slack Frontiers event. Teams of all types and sizes will attend customer and product sessions geared toward helping teams improve and take their ChatOps to the next level. Are you attending Slack Frontiers this week? If yes, swing by the PagerDuty booth to say hello and see our Slack app in action!

Why DevSecOps Is Good Business

Back in 2002 when I was a (very) junior programmer at a German enterprise software company I was lucky enough to be part of a small team that was building what you would now call a SaaS app. Up until now, the company had made all their profits by selling desktop software written in a language most people likely have never heard of: FoxPro. But instead of spending my days debugging FoxPro code, I was now green fielding JAVA web services.