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Latest Posts

Troubleshooting Slow Azure Virtual Desktop (AVD) Logons

In order to troubleshoot slow Azure Virtual Desktop logons, it is helpful to have a complete understanding of the application and how it operates. Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity.

Azure AD Monitoring

As the Azure cloud administrator, you need to know who is accessing your cloud resources, how they are access it, what they access, what changed, when they access and from where, etc? Azure AD (Azure Active Directory) provides answers to above by storing the information in two logs, the information stored in them is extremely valuable for troubleshooting, monitoring and for general security related work, the logs are.

Top 10 Requirements of Cloud Monitoring Tools

Most organizations are moving applications and workloads to the cloud. Our APM survey found that 88% of organizations had some form of cloud technology deployed already. At the same time, there are several misconceptions about the cloud. There are many who believe they don’t need monitoring tools for the cloud because their cloud provider will take care of all of their performance needs. This is a myth because cloud provider SLAs are mainly around infrastructure availability.

Amazon AppStream 2.0 vs Amazon WorkSpaces

Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). Once you understand the differences between the two services the choice is usually clear from the use case. It is in fact common for organizations to use a mixture of both.

Five Key Monitoring Capabilities for Top Payment Gateway Performance in E-commerce Applications

Payment gateway outages and performance issues have a disruptive effect on your business. When customers cannot complete a transaction, it leaves them frustrated and anxious. Even if it is not an outright outage, customers are wary of a flaky payment experience. They are often reluctant to retry the transaction for fear of being charged twice. This results in abandoned purchases and lost revenue.

What is IaC?

I recently had a wonderful opportunity to contribute to the Computer Weekly Developer Network (CWDN) ultimate series on “Infrastructure as Code” that collected articles and overviews from vendors and experts operating in the IaC space to form a formidable reference on all aspects of IaC. My contributions were to offer some insight into our architecture that has been designed to monitor infrastructure that has been deployed as code automatically and without tedious manual configuration.

APIs for IT Monitoring Solutions

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB (Small and Medium Business), immature startups, or freeware.

Citrix Workspace Monitoring and Management

This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. There are many use cases in regard to a typical Citrix Digital Workspace environment where the endpoint is managed by a different team, outsourced to an external organization, or even unmanaged when employees work from home on a non-corporate device.

New Monitoring Features and Dashboards in eG Enterprise

Small thoughtful, beautifully packed gifts are the best – just like our UI features Sometimes it is the small things that infuriate IT users the most – those tiny annoyances in a GUI that make you use some annoying and clunky workaround several times a day. Our eG Enterprise product management team understands this, and as our customers know, we are always willing to consider even small feature changes to improve usability.