Near-instantaneous performance. Silky smooth user experience. This is what your digital users are expecting from your web application. If they perceive slowness or encounter failures in their user experience, they will readily switch to a competitor. Failures are a fact of life. The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures.
Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions.
There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. In this blog, we highlight the top open source IT monitoring tool options and discuss their pros and cons.
In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students.
Circular IT and Zero Waste Strategies are vital goals for eG Innovations. To support this initiative, we offer flexible licensing options that meet the needs of clients regardless of the solution they choose to employ.
A monitoring tool and its backend database Monitoring platforms such as eG Enterprise collect large numbers of metrics and data points about the applications and infrastructure being monitored. As the complexity of the applications, the number of tiers and the scale of the infrastructure grows, so do the number of metrics that need to be analyzed. Even in a mid-sized IT infrastructure, there may be over 100s of thousands of metrics collected and analyzed over time.
IaC (Infrastructure-as-Code) is becoming ubiquitous in the EUC (End User Computing) community and within the datacenter. Automation and declarative infrastructure for on-premises VDI and cloud digital workspaces, such as Microsoft AVD (Azure Virtual Desktop) or AWS WorkSpaces, is now mainstream. Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments.
It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. You will learn how to audit and manage the monitoring platform itself and make sure that it is being used appropriately.
eG Enterprise is a single pane of glass that provides monitoring and oversight of every layer and tier of your IT infrastructure. However, this does not mean every user in the organization has the same view of the IT infrastructure or needs to use the tool in the same way. In fact, controlling a user’s view of the monitored applications and infrastructure, as well as their privileges to perform tasks and access data via Role-Based Access Control, is a critical feature for our customers.
Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. Integration with Azure Active Directory and FSLogix ensures secure access with efficient profile management.
