Operations | Monitoring | ITSM | DevOps | Cloud

The pandemic has accelerated the trend toward remote working environments but it also pushed governance and security issues to the top of the priority list for IT departments within financial institutions. Employees, and developers in particular, need the technological agility to work remotely given the hybrid workplace model being adopted by the majority of organisations.

You get one shot to keep shoppers on your ecommerce website with relevant search results. According to Harris Poll, 76% of online shoppers abandon a retail website after an unsuccessful search. Therefore, it’s critical to optimize your search experience so buyers can find what they need fast. That’s the theory behind a modern search experience: Nowadays it’s not enough to simply provide a search bar that returns matching products.

BGP is effectively the postal service of the Internet. Without BGP, traffic doesn't move. So, when there's a configuration issue, or worse, malicious activity – the repercussions can be huge. That's why constant monitoring of BGP traffic is crucial. In this ten-minute video, Solutions Engineer Zach Henderson explains why BGP issues can damage your bottom line and then shows how to quickly detect, analyze and resolve them with Catchpoint's market-leading BGP Monitoring solution.

Patch management has become an essential part of IT and a critical part of ensuring an enterprise’s safety and efficiency. Why are these seemingly trivial updates so important? In short, because companies without an effective patch management solution are at a massively increased risk of cyberattack. There are other reasons why patching hardware and software is important.

California-based Medallia captures feedback signals — in-person interactions, customer surveys, call centers, social media, etc. — to help businesses improve their customer experience. In much the same way, the company’s Performance and Observability Engineering team captures observability signals to optimize the experience for internal users.

How can you judge Grafana vs. Chronograf and InfluxDB? Monitoring various systems is a crucial component of continuous maintenance. You can look at different parameters of the monitored system and take corresponding actions for certain conditions. For example, engineers can prevent server failure when they see the load on the server approaching its critical point. If the numbers of processed transactions (or registered users) exceed the expected level, you can celebrate your success.