Operations | Monitoring | ITSM | DevOps | Cloud

Why SREs Need to Embrace Chaos Engineering

Reliability and chaos might seem like opposite ideas. But, as Netflix learned in 2010, introducing a bit of chaos—and carefully measuring the results of that chaos—can be a great recipe for reliability. Although most software is created in a tightly controlled environment and carefully tested before release, the production environment is harsher and much less controlled.

The business case for MSPs adding Mac support

I’ve written extensively about the technical aspects to consider when expanding your horizons and embracing the Mac platform. What I haven’t covered much up to now is why. Why bother learning an entirely new skillset, targeted at supporting a minority platform, when you’ve got your hands full just keeping up with Windows?

MetricFire: A Great Instrumental Monitoring Alternative

Instrumental has made the decision to shut down its platform starting August 2022 including its application, servers, and all related APIs being shut down. Users will need to migrate to another solution or risk all their data being permanently deleted! But Instrumental users need not fret!

A Data Lake Is Not Enough to Keep Your Observability Ambitions Afloat

Recently I heard one of our prospects talk about a competitor who was promoting their data lake and ask, how are we different than that? His question got me thinking about why a data lake alone does not provide the depth of observability you really need. The goal of observability is to help SREs, IT Ops and DevOps teams run their IT systems with close-to-zero downtime. Consolidating data from across your environment into a data lake is certainly a good step.

Is work tech keeping pace with employee expectations?

The short answer? Not so much! New global research from Freshworks shows that despite a pandemic-driven tech spend surge, nine in ten (91%) employees are still frustrated by workplace tech. It reveals that businesses globally face a potential workplace crisis due to inadequate technology, damaging employee productivity, mental health, and the ability to retain talent. The truth is, the concept of tech frustration is not entirely new.

What Are the Major Physical Verification Challenges Faced with Fixed Assets?

Fixed asset management is a complicated process because organizations do not exact the location of their assets. As a result, when fixed asset physical verification is done organizations find that their lots of assets are in some other location or missing. That is why from time-to-time physical verification must be performed. In this blog, we will know what the major fixed assets physical verification challenges occur! So, let us begin!

IDC report: How autonomous compliance ensures better business outcomes

A new report from IDC emphasizes just how critical autonomous compliance is for companies to ensure that their digital infrastructure environments are consistently hardened, resilient, and compliant. Leaders who prioritize compliance optimize company efficiency while reducing risk. The IDC PeerScape report outlines the best practices of these leaders, who, by implementing autonomous compliance, better protect their businesses.

Why is channel sales important?

In today’s Geo Economics and a truly globalized world, it has become easier for products and services to reach consumers and industry alike. To reach the customers and consumers directly can be expensive and an operational challenge as it would require a large workforce to sell, deploy, and service the products/ services. For a growing organization, the initial focus is towards acquiring customers, expanding market reach, providing a good customer experience, and containing costs at the same time.

Episode 5: Mooving to... Practical Postmortems

Episode 5, Mooving to… Practical Postmortems covers how to leverage postmortems to effectively learn from failure. Postmortems are a commonplace reference and are now considered a best practice in most modern engineering teams. However, there’s still a lot of confusion on what postmortems should be – and more importantly, what they should NOT be. Thom Duran, Senior Manager of Productivity from Panther walks us through all that and more in the latest Mooving To.. episode!

Datasets, Traces, and Spans-Oh My!

If you've stumbled (or purposefully landed) on this blog post, chances are you are new to—or diving deeper—into the observability space, o11y for short. Suffice it to say, you’re not in Kansas anymore. Honeycomb in a lot of ways can serve as a yellow brick road into o11y, and this article should serve as an introduction into how Honeycomb facilitates implementing o11y into applications and distributed services.