Operations | Monitoring | ITSM | DevOps | Cloud

DevOps vs SRE - Reducing Technical Debt and Increasing Efficiency and Resiliency

One more blog topic stemming from our weekly office hours that we hold with the field team here at Shipa. In our last office hours, was asked a question about “what are the difference between DevOps Engineers and SREs?”. Both professions are emerging disciplines and cultures that continue to evolve and play an importance in technology organizations. I’ve been fortunate to have written and spoken about this before; though taking a fresh look at what the two domains try to accomplish.

Observability versus monitoring in software development

To supervise the behavior of distributed applications and track the origin of service failures and downtime, developers often use traditional monitoring technologies and tools. However, this approach can fall short in its ability to measure the overall health of modern cloud-native architectures, which can span multiple hosting environments and encompass hundreds of microservices.

What Is Automated Discovery and Dependency Mapping (DDM) and Why Do You Need It?

In a perfect world, your Configuration Management Database (CMDB) acts as the single source of truth for all your IT device inventory and the relationships between those devices. However, maintaining accuracy is easier said than done. That’s because the traditional method for provisioning and maintaining a CMDB is complex, unwieldy, and outdated the second it's updated. To keep up with the needs of a modern CMDB, an automated discovery and dependency mapping (DDM) solution is a must.

Why is Distributed Tracing in Microservices needed?

Microservices architecture allows technology companies to build application services around business capabilities. It enables rapid development and also boosts developer productivity. But it also introduces complexity. Troubleshooting and operating an internet-scale application based on microservices is hard. And that’s where distributed tracing comes into the picture. Traditional monolithic application architecture is easy to develop, deploy and monitor.

ServiceNow employees are thriving in the new world of work

At ServiceNow, we’ve adjusted to the changing times, encouraging our employees to work in the most efficient and safe ways available to them to embrace the new world of work. We’ve embraced the distributed work model. Three of our global employees are proving it’s possible to adapt to new working environments and thrive—no matter where they are. Their jobs have impacted their personal decisions to work remotely full time, in the office full time, or a hybrid of both.

What is Kafka Monitoring?

Apache Kafka is a distributed messaging system that can be used to build applications with high throughput and resilience. It is often used in conjunction with other big data technologies, such as Hadoop and Spark. Kafka-based applications are typically used for real-time data processing, including streaming analytics, fraud detection, and customer sentiment analysis. There are many derivatives such as Confluent Kafka, Cloudera Kafka, and IBM Event Streams.