Operations | Monitoring | ITSM | DevOps | Cloud

Here's what you can expect to learn from this article: Raise your hand if you like shipping changes quickly. (Yes, let's assume that everything you're shipping has value and isn't a vanity project). Chances are, you, the person reading this now, agreed with the above. When you start on a project, big or small, you want to keep any changes moving along and avoid getting stuck. The less time between the beginning and end of a project, the faster you can shift your focus to other things.

Choosing the perfect ITSM solution is crucial for organizations as it directly impacts their operational efficiency, customer satisfaction, compliance adherence, and continuous improvement efforts. Organizations can optimize their IT operations, enhance service quality, and stay competitive in a digital world by selecting a solution that aligns with the organization’s specific needs and goals.

In today’s digital world, cloud computing is necessary for businesses of all types and sizes, and Amazon Web Services (AWS) is undoubtedly the most popular cloud computing service provider. AWS provides a vast array of services, including CloudWatch and CloudTrail, that can monitor and log events in AWS resources. This article will compare AWS CloudWatch and CloudTrail, looking at their features, use cases, and technical considerations.

This week, I played at home as the rest of the DX team and I were at the AWS Summit London. 🇬🇧 The event was buzzing with excitement and overflowing with great talks and impressive exhibition stands. It didn't disappoint in terms of attendance either! Despite covering a wide range of subjects, I couldn't help but notice three super-hot tech trends that were everywhere throughout the day. So, without further ado, let's dive right in and explore these topics!

Artificial Intelligence (AI) is revolutionizing the business landscape, offering immense potential to transform organizations into exponential enterprises. ServiceNow, recognized as the "engine of the enterprise," envisions a future of work where AI-powered solutions automate processes, enhance decision-making, and extract valuable insights from data.

Do you know what version of your software is running in production? How often is that software deployed, and was it deployed right before last week’s p0 incident? What sort of dependencies are being deployed along with that software, and are any of them potential security risks? These are all common observability questions that may be difficult to answer.