Operations | Monitoring | ITSM | DevOps | Cloud

You can now save notes on a site

We implemented a small, but valuable feature requested by some of our users. You can now store some free form notes on a site. When heading over a site's settings, you'll see the new "notes" field. Here you can add some important information to the site, for example, some details on the SLA or technical details, ... When you saved notes on a site, we'll show it when hovering over the site on the site list. Of course, you can also get to these notes via the API.

The Forrester Wave: Infrastructure Automation Platforms Reviewed

Over two years after releasing The Forrester Wave™: Infrastructure Automation Platforms, Q3 2020, Forrester recently released The Forrester Wave™: Infrastructure Automation, Q1 2023 report. If you are unfamiliar with the most recent report, it examines eleven top vendors within this space, and their capabilities to help guide purchasing decisions based on need.

Weathering the IT Storm

The tech world has been on a rollercoaster since the COVID-19 pandemic. During the large-scale shift to remote work throughout 2020-21, big tech firms invested heavily in talent and infrastructure and there was plenty of growth in the IT space. Since the second half of 2022, however, high inflation, big tech layoffs, and the threat of an economic recession have organizations focused more on remaining cost-effective than investing in growth.

SaaS Observability Platforms: A Buyer's Guide

Observability is the ability to gather data from metrics, logs, traces, and other sources, and use that data to form a complete picture of a system’s behavior, performance, and health. While monitoring alone was once the go-to approach for managing IT infrastructure, observability goes further, allowing IT teams to detect and understand unexpected or unknown events.

Top 6 Cybersecurity Best Practices for MSPs and Enterprises

MSPs own and process large amounts of sensitive data and act as gateways to the sensitive data and infrastructure of their clients, which is why cybercriminals view them as good potential targets. To adequately protect this sensitive data from today’s sophisticated attacks, it is crucial that MSPs leverage cybersecurity best practices to ensure the safety and security of their own systems and their customers’ systems.

How to define roles for your incident response team

Agility matters in incident response, and the easiest way to spring into action is by having a well-defined team in place ahead of time. The right people in the right roles will help you respond to and resolve incidents more quickly and efficiently. In fact, we found in the Incident Benchmark Report that incidents with roles assigned had a 42% lower mean time to resolution than those that didn’t. But what roles do you need to fill?

Taking the Next Transformation Step With Telco Cloud

With communications evolving at a dizzying pace, service providers of all stripes are challenged to adopt the latest technologies and reshape their businesses for the new world. Telco Cloud, an area Ribbon is deeply focused on, is one of the key components in helping operators transform successfully.

12 Alternatives to Pingdom for Checking Your Website's Health

Now that Pingdom has permanently closed its doors to free users, many customers are searching for alternatives to stand in the gap for their website performance monitoring needs. Web monitoring keeps you from losing potential business because of service or site downtime. David Sanchez of Mammoth Web Solutions says: “You have to continuously monitor your domain, because every new integration can affect domain performance.

The 2023 guide to React debugging

As React is the most popular JavaScript framework for creating component-based applications, you have access to a solid ecosystem of tools, resources, and best practices that can help with React debugging when something goes wrong. To create a high-quality React application, you can’t skip over the debugging phase of your software development life cycle including everything from addressing error messages coming up in the development phase to monitoring live errors in production.

How To Find A Good And Affordable Edge Protection Supplier

Have you been searching for an edge protection supplier, but aren't sure how to effectively compare options? Choosing the right safety partner is essential in making sure your home or business environment is protected and secure. A reliable supplier of edge protection not only ensures durability and cost-effectiveness on your projects but also provides a sense of security that comes through knowing you are using quality products. However, finding good and affordable edge protection suppliers can be daunting due to the wide variety available.