We hear a variety of reasons why security agents don't believe automation technology will work for them. Maybe they heard something from a peer or another technology vendor. Simply put, some of what you have heard, is an Automation Myth.

It's virtually impossible for today's typical security teams and Security Operation Centers (SOCs) to quickly and accurately respond to the massive volume of threat-related events encountered across their networks and systems. The trajectory of many security operations is unsustainable and alert fatigue is a real concern. What can you and your teams do to better mitigate risk?

AIOps provides future-proofing for traditional IT Operations Management. A cornerstone of IT Operations Management (ITOM) has always been the CMDB (configuration management database), a master list of all the assets within an IT enterprise, and all the processes related to those items - in essence a codification of an enterprise's operating model.

Make an informed decision. With this AIOps Evaluator's Guide identify and prioritize the key artificial intelligence for IT Operations (AIOps) requirements for your organization.

Too often IT teams are stuck being reactive rather than proactive. You react to missing assets, to outdated licenses, to impending audits. But what if you could do more than simply react?

Is your IT service management stuck in the 80s? Modern IT challenges demand a modern approach. Bring your IT service delivery up-to-date with this easy read. We'll walk you through specific ways to help your ITSM operation.

Log management can be seen as both challenge and as an opportunity, the key is to derive intelligence out of it.

Total Cost of Ownership for enterprise software is the sum of all direct and indirect costs incurred by the software and is a critical part of the ROI calculation. The reality of the cloud support process is that the user will end up paying more money depending upon the severity of the problem. For Instance, the support ticket resolved by 1st or 2nd line support teams would cost less than being resolved by the Architecture team.