Operations | Monitoring | ITSM | DevOps | Cloud

Latest Publications

Optimize Your ITSM Investment with IT Automation

IT Service Management (ITSM) platforms drive increasing value over time by identifying, tracking, and reporting IT incidents. However, incident resolution needs are not fully addressed by an ITSM. Optimizing incident management is an important step to explore as validating, diagnosing, and resolving incidents today are often manual, time consuming, and can have dire consequences.

AIOps for Dummies

Artificial Intelligence for IT Operations, or AIOps, is very much in its infancy, and most IT Operations pros are still trying to figure out what it means. That's not to mention thinking about where to even start. Each chapter in this eBook provides a deeper understanding of AIOps with actionable steps to help you get started on the path to revolutionizing your IT Operations.

BYOD, Secure Messaging and HIPAA Compliance

69% of healthcare CIOs said their hospitals see mobile strategies as a key initiative to improve clinical and operational outcomes. At the same time, these CIOs are also worried that enabling the use of mobile devices by clinicians, nurses and admins will significantly harm their institution's security and ability to comply with HIPAA.

The US National Security Agency's best practices for cloud security.

To address the confusion surrounding cloud technology, the US National Security Agency (NSA) has published a guide explaining cloud technology and its vulnerabilities. We've made things easier by preparing a guide that gives you the best practices to fix these vulnerabilities, and keep your cloud environment secure.