Operations | Monitoring | ITSM | DevOps | Cloud

In this episode, Doreen Jacobi talks with Henri-Paul Bourassa, IT Administrator at exo, the public transit organization serving the Greater Montréal area. Like many IT teams responsible for around-the-clock operations, Henri-Paul's team already had monitoring in place. The challenge wasn't finding issues - it was making sure the right people were alerted quickly enough to respond.

With the SIGNL4 mobile app, you can route incoming calls directly to your on-call team and ensure a reliable response around the clock. If no one is available, voicemails are automatically converted into alerts and sent to your team instantly.

We're thrilled that SIGNL4 is appreciated by the G2 community! SIGNL4 has been recognized by G2 as High PerformerBest Results Most Implementable for delivering the Best Estimated ROITop 50 Best German Software Companies Thank you all! ���������� ������������: SIGNL4 is a mobile alerting and incident response solution designed for modern operations teams. With features like duty scheduling, time off management, and real-time mobile alerts, SIGNL4 ensures the right people are notified – even when schedules change.

Choose your preferred channels Set up escalation paths Define fallback rules Create personal notification profiles Use custom ringtones that stand out.

Getting started with SIGNL4 is fast and simple. In this video, we show you how to set up a new SIGNL4 account in under 5 minutes so you can start receiving critical alerts and managing incidents right away. Whether you're new to incident management or looking for a faster way to implement mobile alerting and on-call scheduling, SIGNL4 makes onboarding effortless. Follow along step-by-step and see how quickly your team can be up and running.

Your IT team gets alerted - but stakeholders? They’re left checking status pages or chasing updates. There’s a better way. With SIGNL4 Active Stakeholder Communication, everyone stays informed automatically — without adding extra work for your team. Send real-time updates instantly via push notifications Create stakeholder groups for different scenarios Track exactly who was notified — and when.

Who is monitoring your monitoring tool? With SIGNL4's Heartbeat Check, you’ll know immediately when your monitoring stops reporting or loses connection. And oncall engineers are instantly notified - anywhere, anytime. No more blind spots.

Stop wasting hours on postmortem incident reports. With SIGNL4’s new Postmortem Report feature, you can generate a complete incident review in seconds — directly from any alert. See who acknowledged or resolved the alert Track response times instantly View full notification history (with delivery status) AI-generated summary for fast insights No more manual documentation. No more missing details.

Critical incidents don’t follow your schedule. With SIGNL4, you’ll never miss an alert - even while you sleep. SIGNL4’s mobile app delivers critical alerts that can override silent mode, ensuring you stay informed anytime, anywhere,

�������� ������������, ������ ������ �������� ����������������������: Never miss a critical alert againStay ahead of critical incidents - respond 10x faster Reach the right people at the right time Tracking, Escalations & Acknowledgements Resolve issues from anywhere Full auditability Empower your operations team.