Operations | Monitoring | ITSM | DevOps | Cloud

Part 1 of a series where Gareth from The Puppet Support team, takes you through the processes and tools available to diagnose and resolve performance issues.

Do your Console users not have command line access? This video explains how to perform code deploy as a console only user.

This Video takes you through the steps to change the Puppet Enterprise Console Display time to Local Time, away from the default of UTC. Please find the accompanying Article on our Support Knowledge Base.

This video gives you a basic introduction to certificates and explains how they’re used to secure Puppet communications. Certificates help to provide secure connections between different parts of your infrastructure as those parts communicate with each other. When you run the agent for the first time, it submits a CSR (Certificate Signing Request) to the primary server. Then the CSR is reviewed by the Puppet administrator and either accepted or denied.

Marty Ewings, Manager of Support Operations at Puppet, Demonstrates a new supported Puppet module designed to help with self-service and preventative maintenance workflows within a Puppet Enterprise deployment's daily operations.

A successful platform is normally measured by adoption and usage — important metrics to track to ensure you’re serving your internal customers. From a business perspective, though, you also need to show that your platform delivers a worthy return on the investment your organization makes to build, run, maintain and evolve it.