Operations | Monitoring | ITSM | DevOps | Cloud

Overcome the Break-Fix Model! Switch to Proactive Maintenance

If your team is constantly firefighting issues, it might be time to shift gears. In this short video, our product specialist, Matt Beran, explains how to move from reactive to proactive support with the help of Asset Management tools. We’ll walk through real use cases so you can see exactly how to monitor device health, plan replacements, and detect patterns that point to bigger problems.

How Often Should You Replace Hardware? Set up a Hardware Refresh Policy

In this video, we’re laying the foundation for an effective hardware refresh strategy by focusing on the policy itself. Without clear guidelines, you end up with confusion, overspending, and outdated technology in the hands of your team. We’ll walk through how to define a policy that reflects your organization’s goals, budget, and culture. We’ll also look at how to automate some of the work, like setting up notifications and tagging devices, so refresh cycles are smoother for everyone.

AI Smart Search: Find and Filter Your Assets Quicker Using Natural Language!

Say goodbye to tedious manual searches and hello to effortless asset discovery. With Smart Search, you can use natural language queries to find what you need in seconds. Simply type "computers in Buenos Aires" or any other everyday phrase to get instant results. Designed specifically for IT environments, Smart Search understands and processes industry-specific terminology. Learn more about how this feature can simplify your daily operations.