Protecting your organization involves several activities under the Governance, Risk, and Compliance (GRC) domain. The framework addresses aspects that go from regulatory requirements to cybersecurity threats. Automation cannot be spared in establishing a robust GRC implementation since it will help you: See how InvGate Insight can help you stay GRC compliant in this video!

Asset Management dashboards are the best way for technicians and administrators to identify and revise important information quickly. They offer a single pane of glass with all the ITAM metrics that need daily monitoring, contributing to an even more proactive Asset Management strategy. On InvGate Insight, you'll find a default panel that displays the CI status. But you'll also be able to create new dashboards tailored to your organization's specific needs.

InvGate Insight has a brand new Software Compliance module to help you avoid legal or financial fines and costly downtime and, at the same time, improve their software resource allocation. With it, you can quickly see: In a nutshell, this module leverages data from the contracts logged on your instance and combines it with the reported software usage in your environment. As a result, you can run an internal software audit in seconds to understand if you're in compliance with license agreements or if something needs attention.

Checking out equipment is essential for schools, universities, and other industries that loan assets temporarily on a regular basis. And even though there's dedicated software for this, you can use your ITSM and ITAM tools to check in and out equipment — and thus avoid having to purchase yet another tool. You can see how to build an automated workflow on InvGate Service Desk to forget the headaches of loaning hardware.

Shadow IT refers to systems, software, applications, SaaS services, hardware, or mobile devices used within an organization without the IT department's explicit approval, oversight, support, or knowledge. Initially, it focused on hardware assets, but it has evolved to include SaaS applications (SaaS sprawl). Even though shadow IT has a few benefits, it also poses significant risks to organizations, such as.

Simply put, Service Level Agreements are contracts between service providers and clients that detail the nature of services provided, their quality, and performance metrics. Their main goal is to align the services provided with those required by the client and typically include measures to take if the service provider fails to meet the agreement. SLAs have multiple benefits, including: Service Level Agreements are a crucial part of ITSM and thus need to be integrated into service desk software.

If having a help desk in your organization is a game-changer regarding user experience and efficiency, combining IT help desk software with Asset Management unlocks a whole new proficiency level for IT support. Why? Because you'll be tracking incoming incidents, using workflows to automate repetitive tasks, complying with SLAs, and improving your reporting capabilities – and on top of that, you are leveraging your assets' data and empowering your agents to manage issues and requests in a centralized platform, without the need to cross-check information or move from one solution to another.

IT Asset Management software must cover a wide range of functionalities in order to adapt to the needs of the people using it. In this video, our Product Specialist Matt Beran walks you through all the capabilities that make IT asset managers' work seamless. Discover the power of ITAM dashboards, CMDB Contract Management, and more — all with a user-friendly interface!

If you're searching for IT Asset Management software, you must fully understand its functionalities to make your IT asset managers' lives easier. After all, software needs to adapt to your organization and not the other way around. And that's precisely what you get with InvGate Insight. In it, you'll find a user-friendly ITAM solution packed with multiple features to manage your IT infrastructure and easy to implement.

Patch and Vulnerability Management are essential to prevent data breaches in all organizations — big or small. These practices are part of the IT Asset Management process and thus can be performed with ITAM software. In this video, InvGate Product Specialist Matt Beran shows you how you can identify outdated devices in your company network to patch. Tag along to keep your business vulnerability-free!