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Latest Videos

Fast track video series: Extracting alert data from emails using BigPanda

BigPanda's easy-to-use self-service Email Parser receives information in email form and converts the data into BigPanda alerts. This is ideal for monitoring tools and systems that do not support REST API, the email parser extracts alert data such as status and properties right from the email's subject or body without the need for custom code.

UBS invests in BigPanda to help drive digital disruption and innovation in AIOps

UBS is one of the leaders in the financial sector and one of the early adopters that are levering AI to do things better, cheaper and faster to bring their IT Operations in line with their cloud migration and digital transformation strategy. BigPanda is thrilled to have UBS as a customer and an investor to drive real transformation.

Fast track video series: Integrate ticketing and messaging tools with BigPanda

BigPanda’s Agnostic Integrations provides powerful bi-directional integration for enterprise ticketing, service desk and collaboration tools such as chat and incident response, so operators can easily share BigPanda incidents with other users in their ticketing and collaboration tools of choice. With BigPanda, teams can easily automate ticket creation as well as notifications and war room creation in chat tools.

Growing pains: the IT Ops maturity model

Modern IT Ops environments have many moving parts that need to work together well, yet are evolving at different speeds. This gap in maturity creates many problems. In this CTO Perspective, Jason Walker, Chief Customer Officer at BigPanda, discusses why IT Ops teams should prioritize maintaining a common maturity across all their IT operations, and how best to do that.