Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: As enterprises move to hybrid-cloud - are ITSM and ITIL a thing of the past?

The majority of IT incidents today happen because of infrastructure and/or software changes. Learn how to correlate between the two, and shorten your root cause analysis.

Learn how leading game studio Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon - and about the role BigPanda played in the recent launch of ShadowKeep.

BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics.

Those hundreds of low priority incidents waiting in your que harbour great risks for outages. Learn how to get rid of your incident routing bottlenecks.

BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents & outages in fast-moving IT.

Changes are responsible for more than 85% of incidents and outages. BigPanda automatically analyzes information from your CI/CD and change tools, and matches it to your monitoring alerts, to quickly identify the root cause changes.

Is creating your monthly IT Operations Reporting a pain? Learn how to simplify it using unified and automated analytics.

Overwhelmed by a high volume and tedious ticket creation process? Learn how automated ticketing creation can help ease the pain.

BigPanda Autonomous Operations platform helps overwhelmed and understaffed IT Ops and NOC teams detect, investigate, and resolve IT incidents faster and more easily than ever before!