At ServiceNow, we pride ourselves on creating product experiences people love. In 2023, we launched several platform enhancements that enabled customers to conveniently create and automate workflows, track and report on metrics that matter, find and learn the information they need, and #PutAIToWork.

ServiceNow Privacy Management provides a proactive, integrated, and automated means to manage privacy risk and sustain compliance. Current Privacy practices can’t keep up with evolving global regulations - are you ready for a better way?

Seems like everyone’s talking about AI right now. But where do you even start? The ServiceNow platform brings intelligence into every corner of your business. So every person, every system, every process — everything — works better. LEARN MORE: servicenow.com/genai.

Reduce manual work for agents, with overviews and insights to help them start work fast, deflect cases, empower people, and deliver engaging experiences with natural human language, generate content automatically, including intelligent search results, work notes, and knowledge base articles, and boost developer productivity with intelligent recommendations for code..

Discover how to transform the way you manage your vendors with a third-party risk management product that is flexible enough to manage any third party and meet your needs as you evolve and grow.

As a business leader, you are facing pressure to deliver faster with greater agility, efficiency, and resilience. The Utah release helps you achieve operational excellence with these new capabilities: Join this session to learn about key innovations within Strategic Portfolio Management, Enterprise Asset Management, Risk and Compliance, and Environmental, Social and Governance products.

Utah is built to help organizations future-proof their businesses and drive outcomes faster in the face of continued economic uncertainty. The latest version of the intelligent, end-to-end platform for digital transformation includes AI-powered process mining with robotic process automation (RPA) capabilities, additional search enhancements, expanded Workforce Optimization, and Health and Safety Incident Management, all designed to help increase automation, simplify experiences, and offer greater organizational agility.

Today, ServiceNow offers IT Service Management, IT Operations Management, HR Service Delivery, Customer Service Management, low-code and hyperautomation, and a whole lot more!

The Now Platform makes it so easy to create low-code, no-code applications, that even our own employees can’t keep themselves away from it. In this video, hear directly from our Citizen Developers about how they’ve impacted their communities.

Thank you for watching this short video where we present Azimuth, an easy-to-use open-source tool that helps AI practitioners analyze AI models and datasets to check for errors in text classification. In this video, we walk you through a high-level overview of using Azimuth. The description below provides a summary of what is covered in the video.