It sounds like customers are really happy with switching from Bad Service Management to Jira Service Management…maybe a bit too happy…but who can blame them? Bad Service Management slows teams down and costs a fortune; Jira Service Management brings teams together so they can all work better and faster, together.

This video highlights some of the newest features in Jira Service Management like our AI-powered virtual agent, emoji-triggered automations, and new workflow templates.

Join us for our new, "Behind the Music" video series, as we walk through two real use cases for managing inventory in Jira Service Management with our native Asset repository. We'll cover how to track and restock Whisky (yes, whisky) and Laptops!

Whether you're a pull request (PR) author or reviewer, you can use this feature to streamline your communication with other PR participants. During code review, you can draft comments and publish all together when you’re done with your review. Participants are notified of all comments in a single email notification.

Guest host Nick Polce, Business Agility Practice Lead at Accenture, speaks with Mirco Hering, Global Offering Lead for Developer Experience and Platform Engineering at Accenture. The conversation, which was recorded live at the Agile Australia Conference, dives into the differing career models that can help engineers thrive in an Agile environment, with practical advice for leadership and project managers alike.

Atlassian’s product extensibility framework, Forge, enables customers to extend the native capabilities of Atlassian products, like Bitbucket Cloud, to perfectly meet the needs of their unique organisation. Using Forge, software teams can use the skills they already possess to enhance the native functionality of Bitbucket Cloud to create the perfect DevOps tools for their needs.

Listen to Bitbucket Cloud’s Head of Product, Chris Clarke, talk about the product vision and enterprise roadmap.

Join Atlassian and our partner experts as we take a deeper dive into feature flags. We will be discussing use cases, best practices, and management of feature flags. Learn how feature flags help teams avoid buggy product releases while moving faster, reducing risk, and taking a more experimentation-oriented approach to software development.

Integrating your CI/CD tools with Jira Software is one of the easiest things you can do to get more value out of Jira Software for free, whether you’re using Bitbucket Pipelines, GitHub, GitLab, Jenkins, CircleCI, Octopus Deploy or others. Did you know that integrating your CI/CD tools with Jira Software unlocks several highly valuable and free native Jira Software features? During this office hours, we demo and talk through.

Jira Service Management brings all of the context and data you need to resolve an incident quickly and efficiently. Incident Management helps teams escalate, bring in the right responders, swarm, and ultimately minimize downtime.