Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty’s new Incident Workflows feature will help your teams build powerful, flexible incident response processes customized to your organization’s needs. Add Slack channels, Zoom calls, responding teams, and more. PagerDuty Senior Product Manager Sam Ferguson walks us through how this new featureset works and demonstrates some of the capabilities.

Incidents happen. You can have a better experience managing incidents end-to-end with PagerDuty. Learn how you can leverage automation, work where you want, and integrate with all your tools in under two minutes.

Putting PagerDuty between your monitoring systems, CI/CD systems—really, anything emitting events about your digital environment— and your ServiceNow CMDB opens the door for better event management and correlation, incident response automation, advanced analytics and more, helping you service distributed and central teams together for faster turnaround and better customer experience.

PagerDuty AIOps works out of the box reducing noise, creating context and automating toil so that teams can enjoy fewer incidents, faster resolution and greater productivity. Learn more in less than two minutes.

How prepared is your team to handle outages or system failures? PagerDuty’s Digital Operations Maturity model helps organizations plot their path to more resilient operations.

PagerDuty is a comprehensive incident response solution that unifies disparate tools into a single platform. This helps teams respond to incidents faster and more effectively while reducing operational costs. PagerDuty also supports a shift from manual, reactive incident management to an automated, proactive approach, making the incident response process more efficient and resilient.

Jon Bass, CEO of Sym, joins PagerDuty Developer Advocate Scott McAllister on Terraform Time to talk about Sym’s use of Terraform and integration with PagerDuty.

Now generally available! With organization-based templates, companies can now customize and standardize communications based on impact, service areas, and more. This functionality will be also available via API, so teams are able to customize and leverage status update notification templates to fit their needs in any tool or context.

Presenter: Aparna Valsala, Solutions Engineer at Fiberplane, Using the PagerDuty and Fiberplane integration, the responding engineer can immediately start the investigation using a predefined and configurable Fiberplane template visible to all while allowing multiple engineers to collaborate on the investigation with complete visibility and context.

Forrest and Jake are back to talk about the 4.9.0 release of PagerDuty Process Automation and Rundeck Open Source. This release includes a new plugin suite configuration tool that will make plugins easier to configure and manage!