Operations | Monitoring | ITSM | DevOps | Cloud

Hyperping

Introducing Subscribers for status pages

Your users are now able to subscribe to your status page to receive emails every time you publish an update during incidents! This feature, alongside the Incidents one, is only available starting the Pro plan. If you're on the basic plan, let me know in the chat or by email if you want to try out those new features!

Introducing Incident Insights for status pages

Did you ever have your customer success team (if you have the chance to have one!) overwhelmed by customers throught the support chat when facing minor incidents or even major outages, having to update all those worried customers in real time throught dozens of different channels as the engineering team finds out and resolves the issue? Support costs time, energy and money. What if all of your users could all connect to one single status page that would answer all of their questions?