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G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools

Oct 12, 2023 By Sanjog Sandhu In Squadcast
Squadcast established itself as a Momentum Leader and High Performer across different regions in the Incident Management and IT Alerting tool categories. We have solidified our leadership in the Mid Market segment across various regions, this recognition stems from our dedicated customer base.
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A Detailed Guide to Setting Up Effective On-Call Rotations

Oct 11, 2023 By Chitra Bisht In Squadcast
On-Call Schedules are predefined rotations/shifts assigning team members to be available for incident response at specific times. They are essential for ensuring round-the-clock support, swift issue/incident resolution, and continuous service availability. For a robust On-Call system, proper schedules are essential serving as the backbone of reliable Incident Response, and ensuring your team is well-prepared to address technical challenges effectively.
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Unified Incident Management: Merits of Combined On-Call and Incident Response | Squadcast

Oct 6, 2023 By Squadcast In Squadcast
In this session, we explore the crucial aspects of effective on-call management and incident response in product organizations. Squadcast combines On-Call and Incident Response into a single platform using automation capabilities for enhanced reliability, continuous learning, and better productivity. 🔍 Timestamps.
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Global Event Rulesets: Streamlining Alert Routing Across Services

Oct 4, 2023 By Vishal Padghan In Squadcast
In the fast-paced world of organizations handling numerous microservices and projects, tackling the challenges that arise can be a daunting task. As many of our customers come with infrastructures that included a large number of microservices we set out to make it easier for them to streamline alert source management. Enter Global Event Rulesets (GER). This feature is designed to redefine the way you manage alerts.
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Observability Pillars: Exploring Logs, Metrics and Traces

Sep 29, 2023 By Chitra Bisht In Squadcast
The ability to measure the internal states of a system by examining its outputs is called Observability. A system becomes 'observable' when it is possible to estimate the current state using only information from outputs, namely sensor data. You can use the data from Observability to identify and troubleshoot problems, optimize performance, and improve security. In the next few sections, we'll take a closer look at the three pillars of Observability: Metrics, Logs, and Traces.
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Unveiling Past Incidents: Accelerating Incident Resolution with Historical Context

Sep 28, 2023 By Vishal Padghan In Squadcast
Having the context of how similar issues were handled in the past can be invaluable. It can help incident responders grasp the nature of recurring problems, their causes, and effective solutions that have worked in the past. Introducing Squadcast’s Past Incidents feature that assists incident responders by presenting them with a list of similar past incidents related to the same service they are currently investigating.
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Status Pages 101: Everything You Need to Know About Status Pages

Sep 26, 2023 By Sanjog Sandhu In Squadcast

Status Pages are critical for effective Incident Management. Just as an ill-structured On-Call Schedule can wreak havoc, ineffective Status Pages can leave customers and stakeholders, adrift, underscoring the need for a meticulous approach. Here are two, Matsuri Japon, a Non-Profit Organization and Sport1, a premier live-stream sports content platform, both integrate Squadcast Status Pages to enhance their incident response strategies discreetly. You may read about them later. Crafting these Status Pages demands precision, offering dynamic updates and collaboration.

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Streamlining Incident Management with our latest feature update: Merge Incidents

Sep 14, 2023 By Nakul Shetty In Squadcast
Hey folks! We‘re back with another nifty feature to your Incident Management tool arsenal. You now have the ability to merge incidents with a few clicks! With this latest update you can reduce the noise while dealing with a complex incident by merging incidents across services under a parent incident. Typically this can occur when multiple incidents stem from the same underlying issue or root cause.
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Seven Models of Cloud Native Applications

Sep 12, 2023 By Rajiv Srivastava In Squadcast
In today's cloud-driven landscape, organizations are transitioning from legacy monolithic systems to agile, scalable, and secure cloud-native solutions. Some are even forging new cloud-native applications. However, the concept of cloud-native design remains subjective, lacking a universal blueprint. This blog aims to provide clarity and guidance for designing precise cloud-native applications and container deployment.
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Enhancing Incident Management: Seven Integrations to Complete Your Ticketing Systems

Sep 8, 2023 By Chitra Bisht In Squadcast
Squadcast offers some powerful integrations to simplify Incident Management processes and make your work easy. These integrations enhance Incident Management processes and complete your ticketing systems, ensuring seamless collaboration and timely issue resolution.
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