We’ve seen a number of MSPs hesitant to dive into using Microsoft Intune for their customers. One reason for this is that it may require them to encourage customers toward Microsoft 365 Business Premium, which, at an additional cost per seat, may seem like a tall order for a client for a 30-person team. It’s also a new discipline for many technicians, and often requires they find time to hone their skills while tackling existing tickets throughout a normal day.

When security is done well it’s not always convenient. Advanced security can sometimes even mean minor inconveniences to MSPs and their employees. But the rise in ransomware attacks requires improved security measures and harder environments, making small inconveniences worth it in the long run. In this blog I’ll look at some options for how you can harden your N-able™ RMM dashboard.

Managed service providers (MSPs) are becoming increasingly important in the IT management industry. The role of an MSP does not just stop with monitoring, managing, and maintaining the IT services of their clients; it extends to keeping a close watch on everyday IT developments and proactively securing clients’ IT networks against cyberthreats. To balance all these responsibilities, MSPs need comprehensive IT management and monitoring solutions that can cater to all their needs.