Being affected by SRE toil? We define what SRE toil is, discuss how it can adversely affect your productivity, and tell you the best techniques to reduce it.

Wondering about DevOps monitoring tools? We explain what DevOps monitoring is, the tools you need, how they work, and their pros and cons. What are DevOps monitoring tools? DevOps monitoring tools are used to track application performance, potential system vulnerabilities, infrastructure health, and other performance metrics.

Hi everyone! We had a fantastic time at SREcon 2022 Americas last week, and I thought I’d share our stories and experiences. As the SRE community grows and evolves, these chances for collaboration become more and more important… and fun! Although I only attended virtually, I could still feel an exciting atmosphere as great minds came together.

Wondering about severity levels? We explain what incident severity levels are, how to classify them, and how they will affect your incident management process. What are severity levels? Incident severity levels are the measure of the impact an incident will have on a system. In general, a lower number severity level, such as SEV-1, denotes a higher impact on the system.

Wondering about five nines availability? We explain what five nines availability is, why it’s important, how to measure it, and whether it’s an achievable goal.

We’re excited to announce our Jira integration is leveling up to make tracking Blameless incidents in Jira faster, smoother, and more powerful. Teams can now specify the way incidents get categorized into projects, and we’ve also enhanced the overall user experience. Let’s take a closer look.

Looking into runbook automation? We explain how runbook automation works, with examples and tips on how to use it to streamline your incident response process.

Wondering about the incident response lifecycle? We explain what it is, and how each phase helps lead to effective incident resolution. What is the incident response lifecycle? The incident response lifecycle is an organization’s framework for responding to an incident that disrupts service. The incident response lifecycle contains the following phases.

Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.

Wondering about alert fatigue? We describe what it is, how it affects software development teams, and how to avoid it. What is alert fatigue? Alert fatigue is the phenomenon of employees becoming desensitized to alert messages because of the overwhelming volume they receive, and the number of false positives they receive. The risk with alert fatigue is that important information will be overlooked or ignored.