What is Conda?
Curious about the Conda universe? Learn what Conda is & where it came from, what Conda packages are, which Conda communities to join, & more!
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Tracing a Ruby application with OpenTelemetry for performance monitoring
Ruby on Rails is a popular MVC framework for creating web applications. It is necessary to monitor your Ruby applications for performance issues. In today’s cloud-native and microservices-based architecture, it is difficult for engineering teams to troubleshoot performance issues. Tracing your application can give the much needed context required to troubleshoot performance issues.
Singapore Airlines embraces digitalization to soar to new heights
Few industries have been more affected by the COVID-19 pandemic than travel. Singapore Airlines (SIA) faced a more difficult situation than most airlines given the lack of a domestic market in the geographically small nation-state. A robust digitalization push in the years leading up to the pandemic softened the worst effects and allowed the airline to quickly pivot.
Container Cost Management: Allocating Kubernetes Costs The Easy Way
Containers are one of the most popular ways for businesses to deploy applications. They provide an easy method of packaging applications into self-sufficient units that can be used, moved around, and re-used in any number of ways without breaking the overall functionality of your software. With the possible exception of serverless architecture, containerization is perhaps the best way to achieve smooth, seamless application deployment and minimal hassle with updates and application maintenance.
Forrester Perspective: State of Uninterrupted Enterprise Service Management | ESM
Description: Challenges organizations face in setting up enterprise service management and the types of solutions required to address them. Speakers: William McKeon-White, Analyst, Forrester Research, Nirmal Krishnamoorthy, Senior Manager - Product Marketing, Freshworks Duration: 28 mins
ITOM | Anywhere Operations - An Operational Mindset to Remain Uninterrupted and be Unstoppable
Description: Find out what it means to adopt the ‘Anywhere Operations’ strategy, the challenges organizations face in adopting such a strategy, and practical situations where these can be implemented.
Top 10 Priorities for Tech Leaders in 2022 | IT Leaders | CIOs
Description: Top priorities for CIOs and IT leaders, expected changes to budgets and staffing, technology adoption trends, and the business mandates for technology organizations in 2022, and beyond Speakers: Christopher Key, Global Practice Leader, The Hackett Group & Joy Su, Senior Director, Product Marketing, Freshworks Duration: 28 mins
4 Key ITSM Trends for 2022 | ITSM Trends | CIOs
Description: Four Key ITSM Trends for 2022 and what leaders can do to deliver a modern service desk which not only meets expectations of its users, but helps agents do more than ever before Speakers: David Wright - Chief Value & Innovation Officer at SDI, Angelica Reyes - Head of EU & UK Marketing at Freshworks. Duration: 30 mins
Employee Experience - The New Competitive Advantage Driven by IT | EX | ITSM | ESM
Description: A deep dive into service management’s integral contribution to customer service and gaining a new competitive advantage through the delivery of unparalleled employee experience. Speakers: Karen Ferris, Author, Speaker, Change Expert, and Ben Pluznyk Director & Country Manager - Australia & New Zealand, Freshworks. Duration: 22 mins
The First Step to Delivering Unstoppable Business with Uninterrupted IT
Description: How can IT Leaders make the leap from tech leaders to business drivers and help businesses deliver the scale and pace to achieve their aspirations. Speakers: Simone Jo Moore, Mark Smalley, Paul Wilkinson, and Markus Bause. Duration: 25 mins