Operations | Monitoring | ITSM | DevOps | Cloud

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Cloud Complexity Management, a New Need for 2019

A cloud complexity crisis is going to happen. We’re adding hundreds of workloads to the cloud on a daily basis, standing up new databases, adding different types of compute and storage, and adding cloud-based networks—and doing all of this without taking down almost no existing on-premises resources.

How to Identify Impactful Business Transactions in AppDynamics

New users of APM software often believe their company has hundreds of critical business transactions that must be monitored. But that’s not the case. In my role as Professional Services Consultant (EMEA) at AppDynamics, I’ve worked at dozens of customer sites, and the question of “What to monitor?” is always foremost in new users’ minds.

Incident Response: Should You Prioritize Quality or Quantity?

There are two common approaches to incident response: qualitative and quantitative. Each approach has its pros and cons. Meanwhile, an enterprise’s decision to take a qualitative or quantitative approach to incident response could have far-flung effects on the business, its employees and its customers.