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N-able

Ncentral: Calculating TCO and ROI in the On-Premise to Cloud Transition

Jun 13, 2024 By Jason Murphy In N-able
A few weeks ago, I received a message over Teams from Laura White, one of our Partner Success Managers who works with many of our Super Elite partners. Laura was preparing for an important meeting with a partner to discuss migrating from an On-Premise N‑central server to a Cloud Hosted N‑central with N‑able, and she wanted my input. The move from on-premise infrastructure to the cloud has been a hot topic.
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N-able

What is MDR and How Can it Benefit MSPs

Jun 13, 2024 By Pete Roythorne In N-able
Staying ahead of emerging threats is paramount for MSPs tasked with safeguarding their customers’ digital assets. However, amidst the broad range of technologies and buzzwords, distinguishing genuine solutions from marketing spin can sometimes be challenging. This blog draws on a recent podcast interview with N‑able Chief Security Officer, Dave MacKinnon, to give insights into Managed Detection and Response (MDR) and its implications for MSPs.
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Navigating AI Adoption in MSPs

Jun 13, 2024 By N-able In N-able
Explore how AI is transforming the MSP industry, from strategic applications to regulatory concerns, with Nicole Reineke, AI Strategist at N-able. Join Pete Roythorne and Nicole Reineke, AI Strategist at N-able, as they dive into the evolving role of AI in the Managed Service Provider (MSP) industry. Discover how AI is being utilized beyond marketing and code creation, the current opportunities, regulatory challenges, and strategies for MSPs to integrate AI effectively.
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N-central Custom Dashboards: Step-by-Step Guide by Paul Kelly

Jun 11, 2024 By N-able In N-able
Discover how to create custom dashboards in N-central with N-able Head Nerd Paul Kelly. In this tutorial, Paul walks you through the entire process, from setting up bespoke filters to displaying critical monitoring checks on your custom dashboards. Optimize your monitoring strategy and get real-time insights into your customer's environments. Whether you're tracking server issues, CPU usage, or disk health, this guide will help you set up dashboards tailored to your needs. Perfect for Managed Service Providers (MSPs) looking to enhance their N-central setup.
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N-able

10 Budget-Friendly Ways for MSPs to Show Customer Appreciation

Jun 5, 2024 By Tracy Trottier In N-able
Maintaining strong relationships with your customers is essential. As an MSP, your customers rely on you for their IT solutions, cybersecurity, and overall technological support. But beyond providing these services, creating a sense of appreciation and gratitude can enhance customer satisfaction, add value to the relationship, and boost loyalty. While grand gestures may seem appealing, sometimes it’s the small, thoughtful actions that can make the biggest impact.
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N-able

Lead Gen or Operational Efficiency-What's more important for sustainable MSP growth?

Jun 4, 2024 By Stefanie Hammond In N-able
This month, I want to address a question I was sent from one of our MSP partners. As a smaller MSP looking to grow, they were wondering what they should focus on first: Marketing and lead gen to fill their sales pipeline? Or strategies to improve their organizational and operational efficiencies? They recognized that both areas are currently a source of weakness for their business.
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What MDR Means for MSPs with Dave MacKinnon

May 30, 2024 By N-able In N-able
In this conversation, Dave MacKinnon, Chief Security Officer at N-able, talks to Pete Roythorne about Managed Detection and Response (MDR) and its relevance for MSPs. They explore the differences between MDR and other technologies, the benefits of MDR for MSPs, and the cost effectiveness of implementing MDR. Dave highlights the challenges of building a Security Operations Center (SOC) and emphasizes the importance of technology selection and effective threat detection in MDR.
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Two-Way Mac Chat on N-able N-sight

May 30, 2024 By N-able In N-able
Check out the new two-way chat functionality for Mac devices with N-able Head Nerd Joe Ferla. This powerful new feature allows technicians to communicate seamlessly with end users while performing remote background work, ensuring minimal disruption and maximum productivity. Stay tuned as Joe walks you through the steps to use this feature and highlights its benefits for your daily service delivery.
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