Check out the new two-way chat functionality for Mac devices with N-able Head Nerd Joe Ferla. This powerful new feature allows technicians to communicate seamlessly with end users while performing remote background work, ensuring minimal disruption and maximum productivity. Stay tuned as Joe walks you through the steps to use this feature and highlights its benefits for your daily service delivery.

In this conversation, Dave MacKinnon, Chief Security Officer at N-able, talks to Pete Roythorne about Managed Detection and Response (MDR) and its relevance for MSPs. They explore the differences between MDR and other technologies, the benefits of MDR for MSPs, and the cost effectiveness of implementing MDR. Dave highlights the challenges of building a Security Operations Center (SOC) and emphasizes the importance of technology selection and effective threat detection in MDR.

Join Paul Kelly from the N-able Head Nerds as he showcases the latest enhancements to the filtering options in N-central. Filters are a vital tool for MSPs, enabling the creation of device groups for targeted rules, feature deployments, and automation. In this video, you'll learn how to navigate and utilize these new filter capabilities to streamline your IT management processes. Key topics include.

An in-depth keynote conversation from N-able's Empower Conference in Frisco, Texas, featuring cybersecurity experts Chris Krebs and David MacKinnon. Moderated by David Weeks, this discussion dives into the latest trends in cybersecurity, the evolving threat landscape for Managed Service Providers (MSPs), and practical advice on building resilient security strategies. Learn how to navigate ransomware threats, understand regulatory impacts, and prepare your organization for future challenges.

Explore the reasons behind the decline in global channel M&A activity in 2023 and the increasing number of buyers compared to sellers in this conversation with Matt Takhar, Business Development Director at N-able. Takhar also delves into the factors driving M&A, such as the need for strategic fit and expansion into new markets. The conversation highlights two key models for structuring MSP acquisitions: the centralized model, where the acquired MSP is consolidated into the buyer's brand, and the decentralized model, where the acquired MSP retains its own brand but receives support from the buyer. The pros and cons of each model are discussed, along with the importance of due diligence for both buyers and sellers.