On this day in 1938, law student Chester Carlson invented the first photocopier in Queens, New York.
This is the first of a four-part security blog series covering why ScienceLogic is listed in the DoDIN APL catalog, what this means for monitoring critical IT infrastructure, and why APL certification is relevant for all organizations. Part one is all about trust and transparency—foundations for a secure platform.
Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.
A good customer experience is one. of the most important metrics of success for financial services. To deliver services efficenitly you need AIOps.
On this day in 1906, barber-turned-inventor Karl Ludwig Nessler invented a machine that put permanent waves into hair in London, England.
In the age of cloud, digital transformation, application modernization, and the mobile economy, the network is the lifeblood behind enabling excellent customer experiences. Network Operations (NetOps) and IT Operations (ITOps) teams are constantly aware that a disruption in core network systems performance can have a massive impact on their business.
