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News Roundup, July 30, 2021: What's Happening in AIOps, ITOps, and IT Monitoring

Happy System Administrator Appreciation Day! This special day was created in the 1990s to acknowledge and celebrate the tech gurus who assure that our computers, printers, and servers are working and in good condition. So, after thanking your hard-working system admin team, check out the latest in AIOps, ITOps, and IT infrastructure monitoring.

Southwest: What are the primary use cases for automations and how did you get started?

Hear from Southwest Airlines on how automation has not only positioned it to maximize its engineers' time, it has enabled Southwest to standardize and get predictive over the things that can virtually resolve themselves.

Capgemini Requirements for NOC Transformation

Learn about the requirements Capgemini needed for transforming its Network Operations Center. Interwoven across all tools and processes, the visability to see all assets on the network in their current state, and provide enrichment, automation, and auto ticketing was paramount to the success of the journey to AIOps.

GDIT and NIH: Why ScienceLogic?

The ScienceLogic platform is packed with connections, integrations, customizations and automation. Hear from system integrator General Dynamics IT sharing some insight with National Institute of Health (NIH) about pushing the edge of integrations with PowerFlow to help integrate with even more tool across the infrastructure landscape.

What are the business outcomes you're creating at Southwest with the Tools Modernization Project?

Learn from Southwest Airlines, as it undergoes a journey to AIOps, and the outcomes it plans to create and achieve by moving to a more predictive monitoring strategy. All to help provide what its people need to deliver that positively outrageous Southwest customer experience.