Operations | Monitoring | ITSM | DevOps | Cloud

Infraon

What is An Asset Register, And What Are The Benefits of Maintaining Asset Registers?

An asset register is a comprehensive record-keeping system that tracks and manages an organization’s physical, financial, and non-financial assets. It provides a detailed inventory of all the assets an organization owns, along with relevant information such as their location, condition, and value.

Spending More on ServiceNow in 2023? Learn with Infraon

IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling to justify the ROI.

Learn ITSM and ITOM Key Differences and Similarities | Infraon

In this video, we'll explore the key differences and similarities between IT Service Management (ITSM) and IT Operations Management (ITOM), two critical IT department concepts. We'll start by defining each concept and explaining what ITSM and ITOM are and how they're used in IT management. Then, we'll dive into the five main processes of ITSM, including service strategy, service design, service transition, service operations, and continual service improvement. Next, we'll explore ITOM and its focus on monitoring, managing, and optimizing IT infrastructure, resources, services, and applications.

What is Service Request Management? Examples and Benefits

Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully.

IT Service Catalog With Simple Steps in 2023 - Infraon

Description: In today's video, we'll discuss the importance of creating an IT service catalog in 2023. We explore the origins of service catalogs, what to expect from a modern IT service catalog, and the benefits of using a service catalog. We also provide simple steps to help you create your IT service catalog. Part 1: Origin of service catalogs - We'll start by exploring the origins of service catalogs, discussing how they have evolved over the years and what they look like in modern IT environments.

Top 5 Asset Management Optimization Technique in 2024

The asset management industry is becoming increasingly vital for companies to optimize their asset management techniques to stay competitive. As asset management technology progresses, so do the techniques and strategies used to maximize profits and optimize asset management. Here, we will look at the top five asset management optimization techniques in 2023. We will discuss the various techniques and provide insight into how best to implement them to maximize asset management performance.

All About Office Supplies Inventory Management Software

In today’s highly competitive and digital era, maintaining an accurate inventory of office supplies is crucial for a company’s success. Not only does it ensure that employees have the necessary tools to do their jobs, but it also helps keep costs down by avoiding overstocking or understocking. That’s where office supplies inventory management software comes in. This software can help businesses streamline inventory processes, automate reordering, and reduce waste.
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What are the common challenges in IT Operations management?

IT operations management manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the needs of the business. However, ITOM can be a challenge, as there are several factors to consider. IT operations management has been encountering a few challenges recently, mainly due to the evolving dynamics set off by the COVID-19 pandemic. The IT landscape has been changing rapidly, and operations staff feel pressure to keep up. They are also challenged by the complexity of the current IT landscape and the need to shore up their resources with enterprise support and infrastructure.

Future of software license management - Trends and innovations to watch out for

In today’s era of ubiquitous SaaS, software license management has become crucial for organizations that heavily rely on technology. Just to give a quick rundown, it entails closely monitoring and tracking software licenses to ensure that they possess the necessary licenses to meet current and future requirements. It is currently a bigger need than ever before, considering that the need for going fully remote has already proven to be a quick and devastating reality in recent years.