Operations | Monitoring | ITSM | DevOps | Cloud

New Features: Custom Hold Music for Call Routing, Conditional Alert Actions, Company-wide Private Status Pages, MFA

‍ This post highlights some of the features and improvements that we have released in the last 3 months. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com.

Use Create Your Own Integration API to Send Batch Event Data to Moogsoft | Product Videos & How-Tos

Your source payloads may include multiple events sent in a "batch" under a single object. In such cases, you can use batch processing to identify the top-level object and map event fields for individual events. Watch a video to learn how. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!

What to Automate First in Your SOC - Intro to Torq Webinar

Automation can transform how security teams operate, but knowing where to start can be the most difficult part. At Torq, we help teams make these decisions every day. Using our no-code automation platform, security teams can be up and running with their first workflow in as little as a few hours. The secret to making it work is our template library. This 45 minutes webinar will show you how to begin an automation program from scratch, using Torq.

How To Prepare for a Site Reliability Engineer (SRE) Interview

Site reliability engineering continues to gain traction in software development and IT. SRE is at the crossroads of software development and IT operations. In Ben Treynor’s words, SRE is “what happens when you ask a software engineer to design an operations function.” Site reliability engineering is a way for developers to actively build services and functions to improve the resilience of people, processes and technical systems.

What's A Sysadmin? The System Administrator Role Explained

For decades, system administrators have worked largely in the shadows to maintain the accessibility and uptime of your most important IT services. And, while the rise of DevOps and cloud computing has led to more people with a hybrid sysadmin/developer skillset, the primary duties of a system administrator will always be required.