Operations | Monitoring | ITSM | DevOps | Cloud

Fostering Fearlessness: Working in the Middle of the Day Instead of the Middle of the Night

There’s no shortage of articles on CI/CD and how to run a configuration validation utility before reloading or restarting a service, but this type of validation is not the same as acceptance testing. Furthermore, these validations don’t always give you (or your leadership team) the confidence to allow you to make big changes to your Production Infrastructure during normal business hours, often preferring to err on the side of caution and scheduling a maintenance window when you might prefer to be in bed.

How to choose an ITOM solution? | IT Operations Management | ITOM Made Easy 4/5

Choosing an ITOM solution for your organization can be quite challenging. Unlike ITSM tools, which are built using best practice frameworks like ITIL as a reference, ITOM tools feature a variety of capabilities including: With so many features available, it can get confusing on what features to have and what to leave behind. To make that process simpler, here are some must-dos while selecting an ITOM solution.

ITOM vs ITSM | IT Operations Management vs IT Service Management | ITOM Made Easy 5/5

In the modern enterprise, the terms IT service management (ITSM) and IT operations management (ITOM) are often used interchangeably. While they are both similar by nature, they have important differences as well. ITSM is focused on the development, delivery, and management of IT services. ITOM is more about the management of the processes that enable and govern those services. Effective ITOM seeks to optimize operational processes to achieve outcomes and meet or exceed metrics deemed important to the business.

GitLens 12.1 - Richer GitLab Integration and Improved Autolinks

We are proud to introduce the world to the most recent release of GitLens. We have added richer GitLab integration, Gerrit support, the ability to reorder your commits when making an interactive rebase, and more. We can’t wait for you to read all about what’s new in GitLens 12.1!

How To: Roll Your Own Cribl Pack

Cribl Packs are, in my opinion, our most exciting feature. Packs encapsulate the deep log processing capabilities and enable sharing of the best practices with customers, Worker Groups/Fleets, and the Community. Ease of sharing enables consistent configurations across distributed deployments of Cribl Stream or Cribl Edge. All users can leverage Packs–and should! If you collect Microsoft Windows Logs, use Palo Alto Networks or share logs via Syslog, Packs are for you.

Use APIs to Send Sample Data into Moogsoft | Moogsoft Product Videos & How-Tos

In this video, you will learn how to use best practices in managing API Keys, navigate the Moogsoft API docs to locate relevant information, and build Event and Metrics API commands. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!

Beyond Theory: Five Real-World Applications of ITIL Processes

ITIL processes have been used for decades to streamline IT service management in organizations across the world. The processes ensure the highest quality of IT services and customer satisfaction without overstraining the resources or budget. Even then, reading about ITIL processes can be a bit daunting; the processes appear too complicated and difficult to implement. But the fact is, ITIL is a set of guidelines, not a set of rules or standards.