Operations | Monitoring | ITSM | DevOps | Cloud

One of the most frequent questions I receive from customers is, “What are the best practices to represent my services in PagerDuty?” This question is not easy to answer, but there is a general consensus that the representation needs to be both accurate and visually appealing. This idea got me thinking about our many customers in the beauty and fashion industry.

What is patching automation? With increasing numbers of vulnerabilities, there is a growing risk of cyber incidents, attacks and breaches. It’s more important than ever to ensure that your systems are protected 24/7. Patching is a vital step in any vulnerability management process.

Automation has fundamentally reshaped the way businesses operate, and at Resolve, it’s integral to our approach to work. Our belief in automation stems from a simple idea: we can solve difficult problems more efficiently and effectively by removing unnecessary complexity. This isn’t just about streamlining processes; it’s about creating systems that allow our teams, partners, and customers to focus on what truly matters.

If you’re a developer that uses Sentry and you’re reading this in 2024, stop reading and head to rollback.sentry.io to get your very own Rollback! Just a few weeks ago, we released Sentry Rollback — our first ever year-in-review experience. Think Spotify Wrapped, but for recapping your year as a developer on Sentry.

At Grafana Labs, our mission has always been to empower users with the tools they need to build their own observability solutions. Our big tent philosophy embodies this mission by allowing you to choose the tools and technologies that best suit your needs. In this post, we want to share an update to our LLM plugin that reflects this philosophy in action.

Another one in the history books: 2024 is (almost!) over. The OpenObservability Talks podcast, hosted by Dotan Horovits, recently featured a lively discussion with Charity Majors, Co-founder and CTO of Honeycomb, to reflect on the trends, achievements, and future of observability.

According to a recent PwC report, adopting FinOps best practices could reduce budget planning efforts by 40% by 2026. With 84% of companies struggling to manage cloud spending, FinOps is gaining traction. It helps organizations take control of cloud costs, improve financial efficiency, and drive smarter spending decisions. Finout is a FinOps platform that claims to reduce cloud costs by 30% over a year and a 50% time savings for engineers. If that is true, the next question is, how much does Finout cost?

Monitoring is essential for enhancing the reliability, performance, and user experience of all software systems. IT operations can employ two key monitoring strategies to assess system health: black box and white box monitoring. This blog discusses both approaches and highlights how ManageEngine Site24x7, an AI-based IT observability platform, can assist organizations in adopting white box monitoring to improve IT operations.