IT analytics in 90 seconds: Crack down on long-pending requests in your help desk
Understand the life cycle of long-pending requests in your help desk using request history reports in Analytics Plus.
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Five worthy reads: Augmented analytics paves the way
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we look at the rise of augmented analytics and how it tackles the ever growing need for intelligent, data-driven insights.
OpManager 12.3 receives IT Pro Recommended Award
The latest build for OpManager 12.3 has been gaining some recognition from industry analysts. Recently, a UK-based business insights and analytics company, IT Pro, wrote a positive review of OpManager. IT Pro highlighted all of OpManager’s latest enhancements and features. OpManager also received an IT Pro Recommended Award, and we are elated.
IT analytics in 90 seconds: Tracking projects using burndown charts
Track work that's yet to be completed, and predict when your project will be finished using the Project Burndown report in Analytics Plus.
Become an eagle-eyed network admin using OpManager's push notifications
The secret to exceptional network management is periodically identifying and diagnosing network problems. Putting your experts at the network operations center (NOC) all day watching for a device to go down isn’t the best use of your workforce’s time. There has to be a smarter way to view potential network pitfalls without being glued to the chair in your NOC.
KPIs to monitor for optimal SQL Server performance
As you may know, Microsoft SQL Server is a relational database management system (RDBMS) developed by Microsoft. Several industries rely on SQL database servers for data storage and access because it supports a wide range of transaction processing, business intelligence, and analytics applications in corporate IT environments.
ManageEngine recognized in Gartner Magic Quadrant for Security Information and Event Management three years in a row
We’re happy to announce that ManageEngine has been positioned in Gartner’s Magic Quadrant for Security Information and Event Management[i] (SIEM) and its Critical Capabilities for Security Information and Event Management[ii] research report for the third consecutive year.
IT analytics in 90 seconds: Understanding technician behavior
Understand the behavior of your help desk technicians and track trends in their performance using the Technician History dashboard in Analytics Plus.
Technology trends and their impact on IT management
Join Rajesh Ganesan,VP, #ManageEngine and Pradyut, Product Manager, ServiceDesk Plus as they discuss about how technology has evolved over the last 20 years, the current #technology #trends such as #AI, ML, blockchain, etc. and how these impact #IT management. In addition, you’ll also get a glimpse of what’s in store for ManageEngine and ServiceDesk Plus in 2019.
Six reasons why data backups are crucial for your business
The increase in ransomware attacks and high-profile data breaches over the last few years has reinforced the importance of data security. It should be noted that WannaCry infected more than 300,000 computers worldwide, encrypting sensitive business data and disrupting productivity for an entire week.