Why "Best Practices" Are Breaking IT Teams
“Best practices” fail when teams forget the principles behind them. Agile. ITIL. DevOps. None of them work without people-first leadership.
Operations | Monitoring | ITSM | DevOps | Cloud
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Observability Self-Hosted 2026.1 - Additional Cloud Support
SolarWinds Evangelist Chrystal Taylor demonstrates the new cloud entity support features in Observability Self-Hosted version 2026.1. The update adds monitoring capabilities for MySQL and PostgreSQL databases on Google Cloud Platform, GCP load balancers, Azure functions, AWS Elastic Kubernetes Service, and AWS Lambda functions. She provides a guided walkthrough of the dashboard interface, showing how users can monitor various metrics including database performance, network traffic, latency, function execution counts, system usage, and costs across different cloud platforms.
Stop the Swivel: Integrating Remote Support for a Seamless Service Desk Workflow
As AI deflects routine tickets, technicians are left to resolve the most complex support issues. Learn how a unified Service Desk and remote support workflow reduces tool switching and helps teams resolve incidents faster.
IT Leadership Isn't a Tool Problem - It's a People Problem
Most IT failures aren’t caused by bad tools. They’re caused by ignoring people. Jon Collins explains why leadership, culture, and trust matter more than Agile, ITIL, or DevOps frameworks.
AI Query Assist for SolarWinds SQL Sentry
Rewrite inefficient SQL Server queries in seconds—not hours. In this demo, we show you how AI Query Assist in SolarWinds SQL Sentry transforms the way you tune performance. Watch how to take a problematic query from the "Top SQL" view and use generative AI to instantly generate optimized rewrites and uncover missing indexes. What you will see: Instant Optimization: How to automate query rewriting and get plain-language explanations of the logic changes.
What do enterprises actually value in an ESM platform?
In the latest Forrester ESM report, customers highlight intuitive design, strong ticketing and asset management, and real value at the enterprise level. Read the Forrester ESM report to see how these priorities come to life in SolarWinds Service Desk.
AI Query Assist for SolarWinds Database Performance Analyzer
Is your database slow? Let AI do the heavy lifting. Watch how SolarWinds DPA’s AI Query Assist transforms query tuning from a manual headache into a streamlined process. This demo shows you how to get instant, AI-powered recommendations for your worst-performing queries while maintaining the control to review and verify every fix. It’s not just about finding the problem—it’s about fixing it faster.
IT Leadership Best Practices: Why People Matter More Than Tools - SolarWinds TechPod 106
IT leadership best practices fail when organizations focus on tools instead of people. In this episode of SolarWinds TechPod, hosts Chrystal Taylor and Sean Sebring speak with Jon Collins, Field CTO and VP of Engagement at GigaOm, about what truly drives success in IT leadership—people, culture, and principles. This expert discussion breaks down why frameworks like Agile, ITIL, DevOps, and AI-driven operations succeed or fail based on leadership behaviors, prioritization, and trust—not technology alone.
Redefining partner-first: SolarWinds kickstarts new partner programme at February summit
Programme enhancements will include upgrades to partner benefits, new enablement opportunities, and new discounts.
The Human-Centric Stack: Why Logs Are the Great Equalizer in the Age of AI
In 2026, we are seeing incredible feats of engineering with agentic AI, impacting metrics and distributed traces that map thousands of microservices. Our systems have never been more intelligent and complex. However, as our observability becomes more intelligent, fewer employees know how to manage and troubleshoot complex systems. These employees, who often bear the brunt of an error’s impact, may need to rely on specialists to interpret the system.