Operations | Monitoring | ITSM | DevOps | Cloud

Skilled technical people are the key to any MSP’s success and growth. In fact, data from Service Leadership shows the inability to get and keep such talent can be a top business risk for MSPs. It’s not surprising. These individuals are in high demand, and typically have their choice of where to work. The shocking thing is how often an MSP’s own process and technology choices impact their ability to attract and retain needed colleagues.

When was the last time you thought about your backup process? Is it one of those things you’ve just accepted to be the way it is? If so, your backup may be consuming more time and resources than it should. The state of backup technology has moved forward, and many of the old assumptions about it are no longer true. N-able recently interviewed about a dozen MSPs from around the world and heard first-hand what they discovered when they took a fresh look at backup.

Cloud backup is the process of replicating data that is stored in a physical location and transferring it into a virtual, off-site cloud server for safekeeping in case of an unexpected incident or disaster. In other words, cloud backup is a service that businesses use to back up their systems, servers and data to a remote, cloud-based server.

Fast, reliable recovery is the whole reason we do backups in the first place. But the complexity of managing multiple backup products, juggling ever-growing local storage, keeping backup chains error free, and coordinating off-site backup storage can have a negative impact on the reliability that brings peace of mind. The more staff, people, and vendors are involved, the less likely your process will be consistent and error-free.