Operations | Monitoring | ITSM | DevOps | Cloud

Just as mass adoption of the public cloud ushered in an era of digital transformation for most enterprises, the ready availability of Software-as-as-Service (SaaS) applications is changing the very DNA of organisations. In this article we look at the role that connectivity can play in improving the performance of your mission critical applications. Chances are your business already uses a variety of SaaS tools in its day-to-day operations.

Within this blog post, we’re going to take a look at AWS Log Insights and cover some of the topics that you will find useful around what it is, how to use it, and how it can link in with our various solutions.

Change agents oversee implementation of changes in an organization. They are the ones who make sure that the new strategy is being followed by everyone as they have the power to bring about change in an organization. A successful change agent should have the following skills: knowledge, leadership skills, understanding of factors that are involved in bringing about change, and knowledge of different forms of change management.

The more prominent and complex Kubernetes deployments become, the more important it is to define strict access controls and tighter security. In this blog, Kasun has explained how RBAC can be implemented in Kubernetes clusters to restrict user permissions to relevant resources only.

We are proud to announce the launch of direct dashboard uploads with Logz.io. These new metrics dashboard templates are available for 25 different tools and more to come. Each of these templates is now available to Logz.io customers and covers the gamut of popular monitoring tools used by DevOps teams. Some of these tools also include multiple options. The process is simple. Head into the Logz.io app and head to your metrics account.

It’s no secret that cyber attacks are on the rise. Not only are they becoming more frequent, but the malicious actors who mount these attacks are constantly improving their skills and evolving the tools in their arsenals. Protecting your organization is challenging at best; especially since we measure the return on investment for cybersecurity as ‘preventing losses’ instead of ‘increasing revenue.’

One of the experiences I’ve truly enjoyed over my first year as a senior solutions engineer here at Grafana Labs has been learning from our community and customers about their own Grafana journeys. I’ve been impressed by some remarkable dashboards for home automation, personal health data visualizations, family Minecraft statistics, and energy usage projects.

Are you leveraging technical account management software to fast-track technical support requests and increase customer satisfaction? To retain customers, your team must focus on providing technical support and guidance to ensure customer success. Increasing customer retention rates by just 5% can increase profits by between 25% and 95%.