Our industry has always had localized expressions for work that was necessary but didn’t move the company forward. The SRE movement calls this type of work “toil.” The concept of toil is a unifying force because it provides an impartial framework for identifying — then containing — the work that takes up our time, blocks people from fulfilling their engineering potential, and doesn’t move the company forward.

We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud in addition to the November Product Launch announcements made earlier this month. Recent development and app updates from the product team include Incident Response, PagerDuty® Process Automation, the PagerDuty Mobile App, Integrations, as well as Community & Advocacy Events updates.

It’s that time of the year! PagerDuty is coming back to sin city for AWS re: Invent 2022! The global conference brings organizations of all sizes and is set to explore themes of modernization, automation, and resiliency in the cloud. With current economic conditions, enterprises are looking to scale operations and optimize costs while delivering always-on, digital experiences to their customers. Automaton plays a key role in helping support operational and cost efficiency.