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PagerDuty

PD Summit21: Migrating to L1 Support to PagerDuty

Jul 22, 2021 By PagerDuty In PagerDuty
Learn how Maersk transitioned from operating with an L1 support team to using PagerDuty to drive an efficient operational support model. In this talk you will learn how implementing PagerDuty within the platform SRE team was part of a major re-org with the goal of driving a new operations model for a highly available (99.999%) platform that lead to outstanding results. At Maersk, we saw increased efficiencies and reduced TTR along with other significant advantages of using PagerDuty from both on-call and management perspectives.
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PD Summit21: AWS and PagerDuty: Better Together -- A Digital Transformation Journey

Jul 22, 2021 By PagerDuty In PagerDuty
PagerDuty’s platform for real-time operations helps teams manage a complex transition from siloed and centralized approaches to multiple, distributed teams supporting a hybrid cloud infrastructure. To make this journey successful, one thing is clear: your people, technology, and operational processes need to be aligned in real time. That’s why we’re continuing to invest in our partnership with AWS. The integrations we’re bringing to market have always been centered on unlocking AWS’s unprecedented scale and agility for our joint customers.
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PD Summit21: Sentry: Alert with Precision and Context Using Sentry + PagerDuty

Jul 22, 2021 By PagerDuty In PagerDuty
Phillip Jones (Product Manager, Sentry) and Michael Aravopoulos (Solutions Consultant, PagerDuty) discover and triage their way through production errors using the new PagerDuty + Sentry integration. In this session, we will implement the PagerDuty integration and investigate low & high urgency error alerts.
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PD Summit21: Sumo Logic: Streamline Incident Management to Drive Application Modernization

Jul 22, 2021 By PagerDuty In PagerDuty
As application modernization drives an increase in complexity, managing the signals they generate becomes increasingly important in order to manage alert fatigue, mantain reliability, and accelerate innovation. Sumo Logic provides a unique, two-way integration with PagerDuty that collects incident messages from PagerDuty and populates pre-configured dashboards to provide a complete view of their alerts by displaying top incidents, escalations, teams and urgency, as well as providing the capability for users to send notifications to PagerDuty when critical conditions in their applications or infrastructure are detected in Sumo Logic.
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PD Summit21: MUX: Video Observability: Operational Alerting for Responding to Issues In Real-time

Jul 22, 2021 By PagerDuty In PagerDuty
Streaming video accounts for the majority of internet traffic and your applications and infrastructure almost certainly include video. Mux Data allows you to easily monitor the real-time quality of experience delivered to your video viewers and integrating with PagerDuty you can automate a response and reduce the time to resolution when something goes wrong. We will cover the basics of video monitoring and how integrating with PagerDuty can ensure a great experience for viewers.
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What's New: Updates to Event Intelligence, Integrations, and More!

Jul 22, 2021 By Vera Chan In PagerDuty

If you thought that the product announcements from PagerDuty’s largest event of the year, PagerDuty Summit 2021, was all we had in store for you, think again! We’re excited to announce that the July Release comes with a new set of updates and enhancements to the PagerDuty platform! You can learn about our latest capabilities via the Q1 PagerDuty Pulse or read below for the highlights.

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PD Summit21: Responding to Chaos with Gremlin and PagerDuty

Jul 21, 2021 By PagerDuty In PagerDuty
Incident response is something you hope to never need, but when you do, you want it to go smoothly and seamlessly. Normally the knowledge of how to handle incidents within your company will be built up over time, getting better with each incident. While tools such as PagerDuty's Major Incidents Application can help you recover quickly, the process you follow is just as important. This documentation will allow you to learn from the start something which has taken us years to build up. Giving you a head start on how to deal with a major incident in a way which leads to the fastest possible incident recovery.
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Evolving in CloudOps Maturity? Investing in People and Teams Pays Off

Jul 21, 2021 By Inga Weizman In PagerDuty

CloudOps is on the up. This is in part due to the rapid acceleration of the shift to cloud that was caused by the pandemic. The shift allowed companies to innovate faster, enjoy greater flexibility and scalability, and become more cost efficient. Many organizations who rapidly adopted cloud or increased their usage now realize that they need to better manage their cloud investments in order to fully embrace these benefits.

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