Operations | Monitoring | ITSM | DevOps | Cloud

Whether you’re trying to troubleshoot a problem, defend against attacks, or simply optimize your environment, event logs are your best source of information. More than that, not logging or ignoring your logs is like not checking your blindspot when you’re changing lanes—sooner or later you’re going to seriously regret it because the effects will be disastrous.

Subnetting isn’t hard but I often see even experienced network engineers looking for subnet calculators or trying to count in binary on their fingers. So how about a quick primer? To understand subnets, remember what a subnet is and think about the IP address in binary. A subnet is a range of IP addresses. All the devices in the same subnet can communicate directly with one another without going through any routers.

Marketing teams have the 4 Ps (product, price, place, and promotion). Sales teams have ABC (Always Be Closing). As far as frameworks go, there are a lot of great examples out there for how we can effectively do our jobs, create processes, and make decisions. But what about IT teams looking to optimize their services? Do any frameworks exist? One does, it’s called the triple-A framework—and it’s got nothing to do with batteries.

An on-site switch plays a critical role in a network: that of connecting your users to the rest of the IT infrastructure. Don’t think of that jack in the wall or under the cubicle as a simple Ethernet port. As part of effective switch management, you need to think of it as the mission-critical gateway to IT services that it is.

In any given network, switches, routers, and firewalls may support different flow protocols. After all, there’s NetFlow, sFlow, IPFIX, and J-Flow, to name a few. With so many options, you may be wondering “Which flow protocol should I use?” It’s a common question, and it has a relatively simple answer: While some devices support multiple protocols, a device typically only supports one type of flow protocol, so you should use the protocol your device and collector supports.

An IT director and an MSP walk into a bar… Well, it wasn’t actually a bar, it was a panel session on the second day of the Protect & Streamline Summit for IT Leaders. And they didn’t so much walk in as hit join meeting from their respective home offices. Nevertheless, the discussion between Bryan Schultz and Bob Coppedge, moderated by Datto’s Rob Rae, felt a lot like a candid conversation between friends.

Cybersecurity has always been an evolving challenge for IT teams—even before the pandemic and subsequent mass exodus to the home office. At the Protect & Streamline Summit for IT Leaders, experts from the IT and cybersecurity space came together to share advice for IT leaders scrambling to contend with a new set of business risks. Read on for key takeaways or access all session recordings for a deeper dive.