Auvik Launches Network Traffic Flow Analytics for MSPs
Alex Hoff, Chief Product Officer at Auvik Networks, announces the launch of Auvik TrafficInsights, Auvik’s new NetFlow feature.
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Auvik Use Case #4: Support All the Network Equipment Your Clients Have
It would be ideal if every network device you managed across all your client sites was from the same manufacturer, but for most MSPs that’s not the case—over 75% of MSPs manage four or more network vendors for their clients, and some manage upwards of 20. Even though taking care of diverse networks is standard procedure for most service providers, managing gear from multiple vendors is still, well, complex. It means handling different operating systems, different languages, and more.
Troubleshooting Network Issues With Auvik
As an MSP, your clients want you to take full responsibility for keeping their networks running smoothly—and for diagnosing network issues like loops or bottlenecks that can impact employee productivity. But in the invisible world of networking troubleshooting, how do you shine a light on the value of your service?
NetFlow Basics: An Introduction to Monitoring Network Traffic
To fully understand what NetFlow is and why it’s used for network monitoring, we first need to know what a flow is. When computers need to talk to one another they establish communication channels, commonly referred to as connections. (Technically speaking, these communication channels can only be called connections when the TCP protocol is involved.) A flow refers to any connection or connection-like communication channel.
Build a More Effective Service Desk
Is your service desk struggling to manage daily workflows? When your MSP is stuck in operational mode, your technicians are spending valuable business hours fighting with competing priorities, undocumented processes, and unclear escalation practices instead of ticket resolution.
Digital Transformation Is Top IT Priority in 2019, TechTarget Reports
Nearly 70% of businesses have digital transformation as their top IT priority in 2019, according to the 2019 TechTarget IT Priorities survey. But what does that mean? Digital transformation is a loose term, used by different people in different ways, to encompass the initiatives businesses undertake to modernize their IT operations.
How to Manage Your Client's Network-Even When the Network Isn't Available
Let’s say one of your techs is configuring a client’s firewall and makes a mistake that results in the firewall (and the rest of the network) no longer being accessible. What are your options for fixing the issue?
To Protect and Secure: Selling Cybersecurity as a Service
Auvik AVP of product management Patrick Albert talks with Tayler Feigl, Channel Development Manager, APAC at Datto to discuss key findings in Datto’s annual State of the Channel Ransomware Report, the result of interviewing 100,000 small to mid-sized business (SMBs) around the globe. You’ll hear what your MSP peers are doing to prepare, protect, and recover against ransomware, and investigate how you can use these findings to sell cybersecurity as part of your managed services offering.
Auvik Use Case #12: Fast Client Onboarding
Onboarding new clients can be a very time-consuming process for MSPs. To get the lay of the land, you typically need to make the trip to the client site, crawl through switch closets, perform a site survey, and complete many more manual tasks. But even after that investment of time and resources, sometimes you don’t get the full picture.
Frankly MSP Brain Trust - Feb 2019
What could your managed service provider do with a power-up in 2019? Enter for your chance to plug into the Frankly MSP Brain Trust and find out.