Operations | Monitoring | ITSM | DevOps | Cloud

Is your service desk struggling to manage daily workflows? When your MSP is stuck in operational mode, your technicians are spending valuable business hours fighting with competing priorities, undocumented processes, and unclear escalation practices instead of ticket resolution.

Auvik AVP of product management Patrick Albert talks with Tayler Feigl, Channel Development Manager, APAC at Datto to discuss key findings in Datto’s annual State of the Channel Ransomware Report, the result of interviewing 100,000 small to mid-sized business (SMBs) around the globe. You’ll hear what your MSP peers are doing to prepare, protect, and recover against ransomware, and investigate how you can use these findings to sell cybersecurity as part of your managed services offering.

What could your managed service provider do with a power-up in 2019? Enter for your chance to plug into the Frankly MSP Brain Trust and find out.

Setting up a client in Auvik is easy and only takes a few minutes. Watch as we walk you through three simple steps to kickstart your Auvik trial—from signing up for your trial to creating your first client site in Auvik to deploying your first Auvik collector. Then, give it a try and get ready to discover more about your client’s network than you’ve ever seen before.

How do you handle more in your MSP without adding to your business overhead? By forming strategic relationships with a complementary mix of specialist providers. Your business network can help your MSP focus on core competencies while helping you expand your service capabilities: in hours, expertise, geographic reach, and more.