In a perfect world, technology stays on and runs flawlessly. But we all know this isn't the case. Like any organization, xMatters sometimes experiences unplanned incidents. What we can control is how we respond to them. To resolve incidents quickly, it's important to coordinate an organized response.
Downtime is a nightmare, and every network or app administrator wants to avoid it in any way they can. The longer the downtime, the greater the potential for a loss of revenue and a damaged reputation for the organization.
This article is based on conversations with Lætitia Avrot, Field CTO at EDB and David Tuite Founder of Roadie from our webinar on the Who What Where and Why of Commercial Open Source that you can watch here.