Building a Microsoft Teams Outage Response Plan

Building a Microsoft Teams Outage Response Plan

Join 4-time Microsoft MVP, Nick Cavalancia, along with Rob Doucette, VP of Product Management from Martello, as they discuss:

  • What is an outage and how do you qualify it?
  • Where are your greatest sources of Teams outages?
  • What kind of visibility is needed to properly plan for a Teams outage?
  • How do third-party solutions assist with visibility?
  • Turning information into insight to establish a response plan.
  • How to build an outage response plan matrix.

Learn more: https://martellotech.com/

00:00 Intro & Speakers

02:17 Agenda

03:11 What is a Teams Outage

07:24 Poll: What kind of Teams performance issues are you experiencing?

10:14 Even Teams isn’t outage-proof

11:17 Sources of Teams Outages

16:40 Visibility needed to properly plan for a Teams outage

24:14 Vantage Dx Demo

43:06 Turning information into insight to establish a response plan

45:43 Building a response plan matrix

51:58 Martello’s response to the Jan 25 outage

53:00 10+ years of use experience expertise

54:29 Q&A