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It's no secret IT Ops and Security teams don't have the most glowing relationship. The simplistic reason is while Ops is responsible for making work and communication as seamless and accessible as possible (and therefore wants everything open), Security is focused on making it as difficult as possible for the wrong people to get inside (and therefore wants everything closed). But beyond the trite hot takes, fundamentally, both teams want to keep the bad guys out without stifling productivity. And when these two groups work together—Well, it’s magic. Timothy Brown, SolarWinds VP of Security, is here to tell you how to reduce friction with some advice and real-world examples.