How to overcome obstacles on your Enterprise Service Management (ESM) journey
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Expanding ITSM beyond IT isn’t a walk in the park. There are countless roadblocks that you’ll need to overcome. Phil Bowermaster, Director of Solutions Marketing at Ivanti, and Mark Temple, Assistant Director for Service Management at the University of Glasgow, share their experiences and give advice on how to make your ESM initiative a successful one.
Watch the full discussion here: https://www.ivanti.com/lp/itsm/webinars/2023/q2/expand-your-itsm-key-learnings-for-building-connected-enterprise-workflows