Service Level Objectives (SLOs) should be more than just numbers on a dashboard—they should help your team deliver real value to your users. In this video, Jake Swiss from Grafana Labs walks you through three simple steps to create SLOs that align with business goals and drive better decision-making.

🔹 Step 1: Understand What Really Matters – Align SLOs with customer expectations
🔹 Step 2: Define Clear, Measurable Targets – Use RED metrics (Rate, Errors, Duration) to track meaningful performance
🔹 Step 3: Continuously Iterate & Fine-Tune – Adjust SLOs based on historical data and team feedback

By following these steps, you’ll ensure your team is focused on the right outcomes, improving both reliability and user experience.

📖 Want to dive deeper? Check out our blog and additional resources linked below to help you implement and refine your SLO strategy!

🔗 Blog about setting up SLOs: [LINK]

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