Resolve Actions - ServiceDesk - Integrating Resolve with a Chatbot in Microsoft Teams
View some of the popular requests for a Service Desk chatbot in Teams, using Resolve Actions as the back-end IT automation platform.
In this demo, we show Resolve handling the incoming requests from the Teams chatbot:
- View my open tickets, update them, or close them.
- Reset my password
- Access Requests
- IT Health Dashboards
- Link to knowledge articles and guided assistance
- and pretty much anything you can think of!